Shipping policy
It takes about 3~5 days for us to process the order and deliver the goods, and the logistics costs are different in different countries. The following is the table of our logistics costs
| United Kingdom, Russia, Denmark, Ukraine, Bulgaria, Croatia, Iceland, Liechtenstein, Hungary, Luxembourg, SAN Marino, Serbia, Cyprus, Austria, Andorra, Greece, Germany, Italy, Latvia, Norway, Czech Republic, Moldova, Monaco, Slovakia, Slovenia, Vatican, Belgium, France, Poland, Bosnia and Herzegovina, Ireland, Estonia, Sweden, Switzerland, Belarus, Lithuania, Romania, Finland, The Netherlands, Portugal, Spain, Albania, Malta, Montenegro | Cost | shipping time |
| Standard shipping | Free | 7~14 days |
| Expedited | $18 | 3~5 days |
| United States, small islands outside the Continental United States, Canada, Mexico | Cost | shipping time |
| Standard shipping | Free | 7~14 days |
| Expedited | $25 | 3~5 days |
| Other countries | Cost | shipping time |
| Standard shipping | $15 | 15~20 days |
| Expedited | $35 | 5~8 days |
YOUR SHIPPING ADDRESS
We ship to PO BOX and overseas locations with USPS. Customers must complete a correct shipping address with APT#, SUITE#, UNIT#, SPACE#, BUILDING#, etc. for delivering your orders.
Please be advised to place an order as early as possible for national holidays shopping, wedding, prom, graduation, etc.
We ship to PO BOX and overseas locations with USPS. Customers must complete a correct shipping address with APT#, SUITE#, UNIT#, SPACE#, BUILDING#, etc. for delivering your orders.
Please be advised to place an order as early as possible for national holidays shopping, wedding, prom, graduation, etc.
ORDER PROCESSING
Express orders placed before 11 am EST are shipped on the same day.
Shipping days are Monday through Friday, holiday orders will process on business days. No weekend delivery or shipping. All weekend orders will be processed on the following Monday.
RETURN & REFUSE PACKAGE
When a package is returned to the shipper if UPS/FedEx cannot complete delivery or if delivery is refused, we receive the item back in our warehouse. The refund process will take within 5 business days.
Shipping is a non-refundable service so we charge a flat rate fee $35 to cover shipping.
Transportation security
SoloveDress is liable for any failure to deliver a package to a customer due to problems in transit
If you have any questions please contact us: solovedress2019@gmail.com
